I am ready to get started. What do I do?
Request a Free Phone Consultation or Contact Me! We’ll discuss what Individual Therapy, Couple Therapy or Coaching will look like and you can ask me any questions you have. I am looking forward to speaking with you!
Where are therapy sessions held?
In-Person Therapy
In-Person Individual and Couple Therapy sessions are held at my office in the vibrant neighborhood of Noho located in Lower Manhattan, New York City.
Online/Virtual Therapy
Online/Virtual Therapy or Teletherapy is available for those who prefer remote meetings due to complicated schedules, logistics, or simply being in the comfort of their own home. Online sessions are available to anyone living in New York state, so there is no need for state residents to commute to NYC in order for us to work together.
Online Therapy takes place virtually on a secure HIPPA compliant platform. Keep in mind it will be important to have consistent access to a private, quiet place as well as reliable WIFI and webcam access.
Do I need to choose between In-Person or Online Therapy?
Not necessarily. It may be possible to meet in my NYC office for some in-person sessions and others virtually.
Where are coaching sessions held?
Coaching sessions take place virtually or via phone. New York State residency is not required.
How is coaching different from psychotherapy?
Psychotherapy is focused on your emotional world and on gaining insight into who you are. We explore challenges you’re experiencing such as loss, stress, anxiety, depression, life transitions and relationship struggles. We focus on the present, but also delve into your past. We explore your inner strengths and get you on the path of healing and recovery.
Coaching is an action-oriented experience that focuses on the present and your goals for the future. We explore how to use your strengths to get to where you want to be in your life. We also examine the blocks and barriers standing in your way and develop tools to build your confidence, so you can keep going. Coaching services don’t include psychotherapy or mental health services.
What are your rates and how does payment work?
Please Contact Me directly to inquire about my current fees. Payment is due at each session. Cash, checks, credit card, zelle quickpay and health savings cards are all acceptable for therapy. Coaching is paid for via credit card only.
Can I use my health insurance?
In-Person Therapy
Using health insurance for therapy is possible. ” I require the full fee payment at each session and, if you have out-of-network benefits, your insurance reimburses you directly. Reimbursement depends on your particular plan, but typically ranges between 40-80%.
Upon request, I provide you with the necessary documentation to receive insurance reimbursement. If would like to explore this option, contact your insurance company and ask the following questions:
- Do I have out-of-network mental health benefits with my plan? If so, what are they?
- Do I have a deductible to meet before I am eligible for reimbursement? If so, how much is it?
- What percentage will you reimburse me for each session?
- Will services provided by Anita Mambo (registered license name) be reimbursable? Her tax ID is 80-0454736 and her license is 079782.
Keep in mind that most insurance companies require a mental health diagnosis for reimbursement (i.e, adjustment disorder, anxiety disorder, major depressive disorder, etc). If you do not wish to share this information with them, you may want to consider an out-of-pocket arrangement instead. Feel free to Contact Me for further information.
Health Savings Plans
It may be possible to use your Health Savings Account (HSA), Flexible Spending Account (FSA) or Health Savings Card to pay for some or all of your therapy sessions. Contact your insurance to inquire about this.
Online Therapy/Teletherapy
If you have out-of-network mental health benefits with your plan, it may be possible for you to receive reimbursement for teletherapy. If you would like to explore this option, contact your insurance and ask whether your out-of-network benefits include teletherapy.
Coaching
Coaching services are not eligible for health insurance reimbursement.
What is your cancellation policy?
Therapy
Payment is due at each session. You are required to give at least 48 hours for cancellations or reschedules regardless of circumstances to avoid the full fee charge. If possible, you may be offered a make-up session later that week. Make-up sessions are not guaranteed and are only offered when there is availability. If we’re unable to find a mutual time for a make-up, refunds will not be issued.
Coaching
Coaching packages are paid in full prior to our initial start date. If you are unable to make or need to reschedule a session, you’re required to give least 48-hour-notice. If we’re unable to find a mutual time to make-up the session, refunds will not be issued.